Share

Cleland Wildlife Park Entry

Location: Cleland Wildlife Park

Hours: Open 7 days a week from 9:30am to 5:00pm with last entry at 4:30pm. Closed on Christmas Day.

BOOK NOW

Cancellation Policy

All bookings require full payment at the time of booking. Fees and charges offered on the booking website are correct and applicable at the time of booking. Entry is only granted on presentation and redemption of ticket. Rate Types: Adult Concession - Presentation of an Australian concession card must be shown on entry. (Concession is a person who holds a current Seniors Card SA State Concession Card Health Care Card full-time Australian secondary or tertiary student card and Commonwealth Seniors Health Benefit Card or Pensioner Concession Card). Child (aged 4-15 years) Infant (3 years and under) Family (2 Adults + 2 Children) or (1 Adult + 3 Children) Additional child (half price of general child entry fee when a family pass is purchased) Group Adult 10 or more must be paid in one transaction Group Child 10 or more must be paid in one transaction Group rate may be used for combined adult and children providing there are 10 of one type. Companion Card The Companion Card® is co-managed by the South Australian Government Department for Communities and Social Inclusion and National Disability Services South Australian Division. Cleland Wildlife Park supports and accepts companion cards. We will issue the cardholder with a second ticket for their companion at no charge on presentation of their card to the ticket office. For further information please visit http://www.sa.companioncard.asn.au/ Currency: All product prices are in Australian dollars and are inclusive of GST. Any purchases you make will be charged in Australian dollars and you shall be solely liable for any currency conversion fee charged by your credit card provider. Changes cancellations and refunds: Online tickets are non-refundable and cannot be transferred resold or redeemed for cash. Prices are subject to change without notice due to changes in government charges taxes or levies. There will be no refunds due to inclement weather animals resting animals sleeping or exhibits closed. If a refund is authorised it will only be made if the ticket holder surrenders the ticket to Cleland Wildlife Park within 28 days of booking date. Cancellations by customer must be made in writing and require a minimum of 5 days’ notice. Cancellations shorter than this period will attract a 40% cancellation fee and any and all specific costs taken on your behalf (special order foodstuffs or park extras) will be forwarded on to you. If a refund is authorised it will be made within 28 days of booking date. Cancellations by Cleland Wildlife Park may occur due to extreme weather or other conditions outside of Cleland Wildlife Park’s control. You will be notified if this is to occur and given the opportunity to rebook or be refunded in full. If a refund is authorised it will be made within 28 days of the booking date. For refunds changes cancellations and refunds please contact the Administration Officer Monday – Friday between 9:00am and 5:00pm on (08) 8339 2444 or via email clelandwildlifepark@sa.gov.au to change or cancel your booking or to request a refund. Park Closure due to fire danger: Cleland Wildlife Park may be closed or restricted due to weather conditions that increase the risk of fire danger or other fire management-related activities. These closures occur with little warning. It is advised that you check weather conditions and warnings before you arrive particularly during the fire danger season at http://www.bom.gov.au/sa or alternatively you can call us direct on 8339 2444. Other park closures: We retain the right to close Cleland Wildlife Park for management purposes or circumstances outside of our control such as and not limited to weather extremes or other emergencies where we may be required to take action without notice. You will be notified if this is to occur and will be invited to reschedule or be refunded in full. Koala holds: Please note we have a heat policy for the welfare of our koalas. If the temperature is forecast to reach 32 degrees or above at Mt Barker then it is too hot to handle the koalas. If you wish to keep your booking we will endeavour to ensure you have the most wonderful time at Cleland however we would be more than happy to reschedule at a time suitable to you. Koala Management reserve the right in extreme weather conditions to cancel koala holds. Koala experiences are subject to koala and keeper availability. Cleland membership conditions of use •Memberships may be used on any day of the week including public holidays. •Memberships can be used to gain a discount on Public Night Walks (bookings essential). •Two-for-one hot drink offer is limited to one voucher per day per card. •Complimentary animal food is limited to one bag per visit per card. •Memberships can be used to gain a 10% discount on any gift shop products. Card and photo ID must be shown to gain discount. •Memberships must be activated at the ticket office within four weeks from the date of online purchase. •Memberships are valid for twelve months from the date of activation. •Memberships are not transferable and may only be used by the person/s named on the card. •Proof of identity on entry to the park is required. •Does not include guided tours/wild shows or education programs. •Family is limited to two adults and two children – this represents the two adult names on the Membership and any two children. Any additional children to be charged at 50% off the Child Membership rate and must be purchased at the same time as the family Wildcard. •Memberships cannot be used in conjunction with any other offer. Group Rate Conditions •Group rate may be used for combined adult and children providing there are a minimum of 10 of one type. •Group must enter at the same time and pay in one transaction. Reptile Experience •Reptile experiences purchased online are only redeemable during our daily reptile hold times from 12:00pm to 1:00pm. You must be present during this time. We do not issue refunds if you are late or attend outside of these times. •Cleland Wildlife Park adheres to a strict set of animal welfare requirements and should they need to Management reserve the right to cancel the daily experience for any reason. In this instance a full refund will be given. •All efforts will be made to ensure all persons of any age have the ability to participate in this experience. Animal Food •The animal food we sell is specially made to keep our animals healthy. We ask that you do not use this food to feed wild animals outside of the park. •Only animal food purchased at Cleland Wildlife Park may be used to feed our animals. Disclaimer: The information on this website is accurate at the time of publishing but may at any time be altered. All reasonable efforts are made to ensure that photographs and descriptions provide an accurate impression of the product offered however variations may occur.

Cancellation Policy

All bookings require full payment at the time of booking. Fees and charges offered on the booking website are correct and applicable at the time of booking. Entry is only granted on presentation and redemption of ticket. Rate Types: Adult Concession - Presentation of an Australian concession card must be shown on entry. (Concession is a person who holds a current Seniors Card SA State Concession Card Health Care Card full-time Australian secondary or tertiary student card and Commonwealth Seniors Health Benefit Card or Pensioner Concession Card). Child (aged 4-15 years) Infant (3 years and under) Family (2 Adults + 2 Children) or (1 Adult + 3 Children) Additional child (half price of general child entry fee when a family pass is purchased) Group Adult 10 or more must be paid in one transaction Group Child 10 or more must be paid in one transaction Group rate may be used for combined adult and children providing there are 10 of one type. Companion Card The Companion Card® is co-managed by the South Australian Government Department for Communities and Social Inclusion and National Disability Services South Australian Division. Cleland Wildlife Park supports and accepts companion cards. We will issue the cardholder with a second ticket for their companion at no charge on presentation of their card to the ticket office. For further information please visit http://www.sa.companioncard.asn.au/ Currency: All product prices are in Australian dollars and are inclusive of GST. Any purchases you make will be charged in Australian dollars and you shall be solely liable for any currency conversion fee charged by your credit card provider. Changes cancellations and refunds: Online tickets are non-refundable and cannot be transferred resold or redeemed for cash. Prices are subject to change without notice due to changes in government charges taxes or levies. There will be no refunds due to inclement weather animals resting animals sleeping or exhibits closed. If a refund is authorised it will only be made if the ticket holder surrenders the ticket to Cleland Wildlife Park within 28 days of booking date. Cancellations by customer must be made in writing and require a minimum of 5 days’ notice. Cancellations shorter than this period will attract a 40% cancellation fee and any and all specific costs taken on your behalf (special order foodstuffs or park extras) will be forwarded on to you. If a refund is authorised it will be made within 28 days of booking date. Cancellations by Cleland Wildlife Park may occur due to extreme weather or other conditions outside of Cleland Wildlife Park’s control. You will be notified if this is to occur and given the opportunity to rebook or be refunded in full. If a refund is authorised it will be made within 28 days of the booking date. For refunds changes cancellations and refunds please contact the Administration Officer Monday – Friday between 9:00am and 5:00pm on (08) 8339 2444 or via email clelandwildlifepark@sa.gov.au to change or cancel your booking or to request a refund. Park Closure due to fire danger: Cleland Wildlife Park may be closed or restricted due to weather conditions that increase the risk of fire danger or other fire management-related activities. These closures occur with little warning. It is advised that you check weather conditions and warnings before you arrive particularly during the fire danger season at http://www.bom.gov.au/sa or alternatively you can call us direct on 8339 2444. Other park closures: We retain the right to close Cleland Wildlife Park for management purposes or circumstances outside of our control such as and not limited to weather extremes or other emergencies where we may be required to take action without notice. You will be notified if this is to occur and will be invited to reschedule or be refunded in full. Koala holds: Please note we have a heat policy for the welfare of our koalas. If the temperature is forecast to reach 32 degrees or above at Mt Barker then it is too hot to handle the koalas. If you wish to keep your booking we will endeavour to ensure you have the most wonderful time at Cleland however we would be more than happy to reschedule at a time suitable to you. Koala Management reserve the right in extreme weather conditions to cancel koala holds. Koala experiences are subject to koala and keeper availability. Cleland membership conditions of use •Memberships may be used on any day of the week including public holidays. •Memberships can be used to gain a discount on Public Night Walks (bookings essential). •Two-for-one hot drink offer is limited to one voucher per day per card. •Complimentary animal food is limited to one bag per visit per card. •Memberships can be used to gain a 10% discount on any gift shop products. Card and photo ID must be shown to gain discount. •Memberships must be activated at the ticket office within four weeks from the date of online purchase. •Memberships are valid for twelve months from the date of activation. •Memberships are not transferable and may only be used by the person/s named on the card. •Proof of identity on entry to the park is required. •Does not include guided tours/wild shows or education programs. •Family is limited to two adults and two children – this represents the two adult names on the Membership and any two children. Any additional children to be charged at 50% off the Child Membership rate and must be purchased at the same time as the family Wildcard. •Memberships cannot be used in conjunction with any other offer. Group Rate Conditions •Group rate may be used for combined adult and children providing there are a minimum of 10 of one type. •Group must enter at the same time and pay in one transaction. Reptile Experience •Reptile experiences purchased online are only redeemable during our daily reptile hold times from 12:00pm to 1:00pm. You must be present during this time. We do not issue refunds if you are late or attend outside of these times. •Cleland Wildlife Park adheres to a strict set of animal welfare requirements and should they need to Management reserve the right to cancel the daily experience for any reason. In this instance a full refund will be given. •All efforts will be made to ensure all persons of any age have the ability to participate in this experience. Animal Food •The animal food we sell is specially made to keep our animals healthy. We ask that you do not use this food to feed wild animals outside of the park. •Only animal food purchased at Cleland Wildlife Park may be used to feed our animals. Disclaimer: The information on this website is accurate at the time of publishing but may at any time be altered. All reasonable efforts are made to ensure that photographs and descriptions provide an accurate impression of the product offered however variations may occur.